I’m on the $50 8GB UL Can mins plan and the rollover data perk isn’t showing up on the perk page for me. Do you have to be in a certain tier plan to get the perk?
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Rollover Data Not Available
Best answer by Bernard Koodo
This topic has been closed for comments
Yes. Not all perks are available on all perk plans. The higher plans have more perks.
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Dennis wrote:
Yes. Not all perks are available on all perk plans. The higher plans have more perks.
That’s a shame. Do you know the minimum tier that would make that perk available?
+4Kevan B wrote:
Dennis wrote:
Yes. Not all perks are available on all perk plans. The higher plans have more perks.
That’s a shame. Do you know the minimum tier that would make that perk available?
Are you sure your plan is a newer plan that allowed you chose a perk? When did you change your plan recently?
On Koodo webpage, the $50 plan should have 4 perks to choose.
Dinh wrote:
Kevan B wrote:
Dennis wrote:
Yes. Not all perks are available on all perk plans. The higher plans have more perks.
That’s a shame. Do you know the minimum tier that would make that perk available?
Are you sure your plan is a newer plan that allowed you chose a perk? When did you change your plan recently?
On Koodo webpage, the $50 plan should have 4 perks to choose.
I recently switched plans and got a new phone. My plan does indeed have perks to choose from, but rollover data is not listed.
+4Which perk did you see? The snapshot above was about add-on though - not perk. Can you post a snapshot of the "manage perk"?
Also, have you looked into changing your plan in self-serve?
Dinh wrote:
Which perk did you see? The snapshot above was about add-on though - not perk. Can you post a snapshot of the "manage perk"?
Also, have you looked into changing your plan in self-serve?
Ah. I mistook addons as perks. It appears that my package is not eligible for a perk judging by the screen shot.
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Bernard Koodo wrote:
I see. Thanks for clarifying.
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