Hello,
I have Easy Roam, but I can’t make any calls. I have checked my profile and has all add-ons added to my account as follows:
I do see the charge of Easy Roam ($14/day) in my account every time I active roaming service, but I am not able to use the service I am charged for.
If anyone could help, I would appreciate it.
Thanks,
Anna
Best answer by Dinh
Have you tried to reset network settings of the phone and see if that helps?
Also where are you traveling to? and which local network you were on as of now? Have you tried to manually search for another carrier?
+4Have you tried to reset network settings of the phone and see if that helps?
Also where are you traveling to? and which local network you were on as of now? Have you tried to manually search for another carrier?
Hi Dinh,
Thank you so much for you kind advice! I have tried to reset network settings of the phone, and it helped! I was able to active the roaming feature on my phone.
Kind regards,
Anna
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
