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Asus Zenfone 10 - MMS not working


I own Asus Zenfone 10, MMS not working. Mobile network is own, I have tried resetting the phone, resetting mobile network settings, and adjusting APN settings. Recommendations would be appreciated. 

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Flo Koodo
Forum|alt.badge.img+4
  • Official Rep
  • March 4, 2024

Hi @fast227 

Just to confirm, is the software of the phone also up to date? 


Forum|alt.badge.img+4
  • Mobile Master
  • March 4, 2024

This article should explain things

https://www.koodomobile.com/en/help/picturemessagingchanges

 

Update your OS, reset your APN.  If those dont work, see if you can edit your apn settings.  If that still doesnt work then it may mean your non-koodo device may not be compatible any longer