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Uk roaming - need easy safeguard for senior

L

Hey there my mom is a senior and traveling from Canada to the UK. Would it be easier to have her phone in flight mode for the entire month she is there, or would it be easier for me to purchase the easy roaming and hopefully pray that she doesn't answer a spam phone call or a spam text message.  My mother is not tech savvy so the easiest to not incur hundreds of $ of charges would be best. 

She has a LD UK calling plan on her phone but that is from Canada.  I guess it doesn't work from the UK to Canada.

Thank you

Best answer by Sophia

The safest way, by a long shot, is to remove the SIM card while still in Canada. Then get her a local prepaid SIM overseas.

You are right, the LD add-on only works from Canada to the UK, not the other way around.

Edit: I forgot to mention that should you decide on Easy Roam after all, she can call within the UK and also back to Canada. I forgot what is costs now but I think it's $17/day or thereabouts.

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4 replies

Sophia
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  • Sophia
  • Mobile Master
  • 12515 replies
  • Answer
  • March 16, 2023

The safest way, by a long shot, is to remove the SIM card while still in Canada. Then get her a local prepaid SIM overseas.

You are right, the LD add-on only works from Canada to the UK, not the other way around.

Edit: I forgot to mention that should you decide on Easy Roam after all, she can call within the UK and also back to Canada. I forgot what is costs now but I think it's $17/day or thereabouts.

BobTheElectrician
Dinh
2 people like this
  • BobTheElectrician
    BobTheElectrician
  • Dinh
    Dinh
L
  • Leafchick
  • Author
  • Beginner
  • 2 replies
  • March 16, 2023

Unfortunately she won't have any idea about SIM Cards when there. I want her to have her phone while waiting at the airport in Canada but before boarding if she put airplane mode on and left it on for the month would she be ok? She has done that before. I know she sometimes gets spam texts and calls and I really don't want to pay $17 a day x 30 days for junk.

Dinh
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  • Dinh
  • Mobile Master
  • 17386 replies
  • March 16, 2023

Yes, airplane mode with WiFi on should be safe for traveling. 

If you didn't want any roaming fee, you can also remove the international voice and data roaming add-on in self-serve. That should also disable roaming while travelling in UK 

A Koodo customer, opinions are my own.
L
  • Leafchick
  • Author
  • Beginner
  • 2 replies
  • March 16, 2023

Thank you.  She won't be using wifi so just airplane mode on.  I will check out on self-serve.  Didn't know that was an option to remove it.

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