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Pixel 7 Pro Wifi Calling Carrier Activation Required


Chris_Koodo

When I try to turn on WiFi calling in my Pixel 7 Pro, it tries for a few minutes, then says to contact my carrier to activate it. I did get ahold of a rep, but none of their suggestions worked. Any ideas is greatly appreciated.

Many thanks, Chris 

Best answer by Anonymous

Hello @Chris_Koodo! We have added the VoLTE Access to your line. Please try to activate Wi-Fi Calling again. 

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5 replies

Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • 17402 replies
  • January 5, 2023

I assumed you had the “volte access” addon in your selfserve. Which plan are you on now by the way?

When you had assistance of a rep, which troubleshooting steps did they ask you to do?


Chris_Koodo
  • Author
  • Beginner
  • 2 replies
  • January 5, 2023

Thanks for your contributions. I can't see a volte access add-on. I'm assuming it's on. 

I'm on a monthly 20gb data plan. 

They had me try to turn on WiFi calling with and without my data on, then without my wifi on. Then suggested it was Google who had to make the change. 

 


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • 17402 replies
  • January 5, 2023

Let me flag a rep here.


  • 0 replies
  • Answer
  • January 5, 2023

Hello @Chris_Koodo! We have added the VoLTE Access to your line. Please try to activate Wi-Fi Calling again. 


Chris_Koodo
  • Author
  • Beginner
  • 2 replies
  • January 5, 2023

It worked! Thank you very much.