Hello!!! I travelled to Ireland in June and even though I have easy roam, my phone was unable to connect to data. I could only use wifi when it was available. This has never happened in all the countries I’ve visited. It was stressful and unsafe - not being able to use my phone when outside of a wifi zone. I could not even call Koodo or anything because data was not connecting. I had my data roaming on and everything, I’ve done this so many times but it just did not work in Ireland. Thoughts? I should mention that this was the first time travelling with my new iPhone, which I purchased directly from Apple and not from Koodo-my previous phones were purchased directly from Koodo. Not sure if that makes a difference? Nothing has changed with my Koodo plan.
Data not working even tho I have Easy Roam
Best answer by Boa_Guy Koodo
+4Was everything else working like calling and texting or was none of it working?
Was everything else working like calling and texting or was none of it working?
Hi Allan! Everything was working when I had wifi, but outside of that I had nothing. No data connection.
+4Here are two great articles that can also help.
Have a great vacation,
Cheers,
Thanks!!! I just want to confirm what I did wrong. When I was travelling I had these under “my add-ons” in my account as per usual (I travel a lot and have never had an issue before): $14/day Easy Roam INTL. $11/day US Easy Roam.
What step did I miss?
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