wifi calling set up s20. not recognizing my ported number. No volte on phone. I live in a dead zone.
Best answer by Boa_Guy Koodo
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Userlevel 7
+4
Unfortunately, the p20 wasn't on Koodo wifi calling compatible list https://www.koodomobile.com/en/help/wifi-calling
Which plan are you on by the way? Are you a new Koodo customer or has been with Koodo for a while? Can you also check your plan and add-on area to see if you had the "volte access add-on" or not?
Its the Gallaxy s20 FE. Saw it on the list. But I dont see volte on my phone at all. I live in a dead zone so its a must have. I hope they can help or Im going to have to cancel 4 lines as I have family that will be working from here in a few weeks
Userlevel 7
+4
Its the Gallaxy s20 FE. Saw it on the list. But I dont see volte on my phone at all. I live in a dead zone so its a must have. I hope they can help or Im going to have to cancel 4 lines as I have family that will be working from here in a few weeks
Oh, my bad, I thought it was the Huawei p20. Regarding the volte, have you checked your self-serve and plan add-on yet?
Anyway, I will flag a rep here as well.
I looked. Didnt see anything. I appreciate your help. Tjis is bad as I am a few days away from my daughters wedding so this is not a good situation.
Userlevel 7
+4
Hi there
Cheers.
Thanks for the help and getting Volte added. So does it apply to the phones that I will be also setting up?
Userlevel 7
+4
Yes, if the phone is VoLTE compatible!
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