Could you please add VoLTE to my account? I'm receiving the error message "The number entered doesn't match our records. Please re-enter your number." When trying to get a verification code to setup for wifi calling.
I checked my add-ons on Self serve and noticed that VoLTE is not on there. Thanks in advance!
+4
I will flag a rep here to add the "volte access" addon for you.
By the way, which phone model are you using?
+4
Hello
Thanks for getting back to me so quick! I just tried to reactivate it by following the recommended procedures (reset network settings, reboot phone) and am still unfortunately getting the same error.
Here's a screenshot for reference:
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