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Question

Why doesn't my Samsung A53 phone work without Wi-Fi outside the home?


Hello,

I was trying to use my phone today to get back home by bus. However, it will not do that unless I have wi-fi while I am outside. How do I fix this?

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2 replies

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  • Mobile Master
  • 6176 replies
  • January 27, 2024
Midnight2022 wrote:

Hello,

I was trying to use my phone today to get back home by bus. However, it will not do that unless I have wi-fi while I am outside. How do I fix this?

Did you enable mobile data on your phone? https://www.samsung.com/latin_en/support/mobile-devices/how-to-enable-or-disable-mobile-data-on-your-galaxy-phone


Dinh
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  • Mobile Master
  • 17361 replies
  • January 27, 2024

When you mentioned it does not work, how was your call and text?

Additionally, which plan are you on? and was your phone a Canadian version ?