I was charged $10 on my bill and my tab is showing zero. I also don’t have an option to see any of my tab history. How can I get this fixed? Included screen shots of my bill and tab balance.
Solved
Why do I have a tab charge when my tab balance is zero?
Best answer by Robert T
I think that would be your last tab payment. Unless you can see the tab history as I see here :
It is hard for me to confirm or infirm what I suppose. I can flag a rep to take a look at it, but you don’t seem to sure if it’s been at 0 for more then a month.
Take a look at this article for more information:
This topic has been closed for comments
I just checked on my computer and I’m able to see the history of my tab. Try checking on a computer or a bigger screen.
Just logged in on both my iPad and my laptop-looked exactly the same. Even If I could see the history My tab is $0 (may have been for a month or 2) and I need to get the extra $10 Charge off my bill. How do I do this? Why didn’t it stop automatically?
I think that would be your last tab payment. Unless you can see the tab history as I see here :
It is hard for me to confirm or infirm what I suppose. I can flag a rep to take a look at it, but you don’t seem to sure if it’s been at 0 for more then a month.
Take a look at this article for more information:
Don't hesitate to mention it here if it doesn't stop next bill and we'd gladly flag a Rep to assist.
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