Koodo Community
Question

Wallpaper disappears

  • 16 July 2023
  • 2 replies
  • 25 views

I recently got a CPO iPhone 11 from the Koodo site.  The problem is that my wallpaper keeps disappearing and I am left with a black background.  The phone still works properly, and all of my apps are there.

I have tried shutting off power, turning it back on. and my wallpaper comes back.  A few minutes later the background just turns black again while I am using the phone.  I performed the most recent software upgrade too.

Any suggestions?


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2 replies

Userlevel 7
Badge +4

From Apple forum, it seems to be an issue of an ios glitch. Can you follow the suggestions here https://discussions.apple.com/thread/254317291

Thank you for the suggestion.  I will look into that link.  😀