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Question

voicemails


I am unable to access my voicemail from my mobile phone! There are active voicemails there but when trying to access I am told that I have NO active voicemails 

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  • Mobile Master
  • 13577 replies
  • January 23, 2024

Does your phone have a voicemail notification that is not disappearing for you to know you have active voicemails? What phone do you have? 


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  • Mobile Master
  • 6176 replies
  • January 24, 2024
Mumu wrote:

I am unable to access my voicemail from my mobile phone! There are active voicemails there but when trying to access I am told that I have NO active voicemails 

Did you recently port over to Koodo? You may need to schedule a callback through Koodo Assist and speak with a rep to reset your voicemail. https://Koo.do/Chat