I am traveling outside of Ca/US. I am receiving voice messages into my phone but when trying to access those, I am asked for a password. I tried my pin for password but it keeps saying ‘invalid entry’. Now my voice mailbox is locked from too many trials. How do I reset my voicemail password, unlock the account, and access the messages? FYI, it never asked me for a password when I was inside of Canada. Is it only a roaming feature?
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Userlevel 7
+4
If you didn’t recall your voicemail password,you will have to reset it. https://www.koodomobile.com/en/help/voicemail#
However, that will trigger roaming fee. Accessing your voicemail from your Koodo number also triggered roaming.
Thanks so much, Dinh, for the article! I was able to reset my password following the instructions, and was able to access my locked mailbox thereafter. Your help and prompt answers are much appreciated!
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