Skip to main content
Koodo Community
Community

My voicemail notification pops out about a week ago and has been hanging there with no way to clear it. I called the voicemail box probably over 100 times and there is no new or saved voicemail messages at all, but the notification is just not going away which has been super annoying and frustrating.

Restarting my phone doesn’t work, removing the sim and reinstalling doesn’t work, using the chat in self service doesn’t work...my phone is a LG Velvet 5G which I’ve also tried any possible solutions to remove this notification but failed…

Does anyone come up with the same issue before and has any suggestions? Thank you. 

Could it be that another service left you a voicemail? Do you use something like Google Voice perhaps?

Could it be that another service left you a voicemail? Do you use something like Google Voice perhaps?

Thanks Sophia. unfortunately I don't use other voice services, and when I click the notification it will bring me to the koodo voicemail box.

That's really weird... Perhaps Koodo could reset your voicemail for you on their end? You can schedule a callback from the automated assistant because it's probably easier to discuss it with them in person...

That's really weird... Perhaps Koodo could reset your voicemail for you on their end? You can schedule a callback from the automated assistant because it's probably easier to discuss it with them in person...

sounds to be a good plan, thank you so much Sophia!

Terms & Conditions
Koodo Community