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Question

Voicemail notification not able to clear even with no new/saved messages

  • August 1, 2023
  • 4 replies
  • 227 views

My voicemail notification pops out about a week ago and has been hanging there with no way to clear it. I called the voicemail box probably over 100 times and there is no new or saved voicemail messages at all, but the notification is just not going away which has been super annoying and frustrating.

Restarting my phone doesn’t work, removing the sim and reinstalling doesn’t work, using the chat in self service doesn’t work...my phone is a LG Velvet 5G which I’ve also tried any possible solutions to remove this notification but failed…

Does anyone come up with the same issue before and has any suggestions? Thank you. 

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4 replies

Sophia
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  • Mobile Master
  • August 1, 2023

Could it be that another service left you a voicemail? Do you use something like Google Voice perhaps?


  • Author
  • Beginner
  • August 1, 2023

Could it be that another service left you a voicemail? Do you use something like Google Voice perhaps?

Thanks Sophia. unfortunately I don't use other voice services, and when I click the notification it will bring me to the koodo voicemail box.


Sophia
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  • Mobile Master
  • August 1, 2023

That's really weird... Perhaps Koodo could reset your voicemail for you on their end? You can schedule a callback from the automated assistant because it's probably easier to discuss it with them in person...


  • Author
  • Beginner
  • August 1, 2023

That's really weird... Perhaps Koodo could reset your voicemail for you on their end? You can schedule a callback from the automated assistant because it's probably easier to discuss it with them in person...

sounds to be a good plan, thank you so much Sophia!