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Hi,

   the system says that my message #1 is active but anyone who calls my number receives the system message…………...suggestions?………….thanks in advance.

Are you selecting a personal greeting?  Are you setting your recorded name?

Here is a link to the voicemail menus to give more visibility

https://www.koodomobile.com/en/help/voicemail


As per the help files, I turned off Apple Live Voicemail on my iPhone (v17.3.1) and it seems to be working now.