Unlimited Internet 1 Gigabit speed

Hi there,

The equipment itself should be capable of meeting the required speeds, however, there are several factors that can cause you not to have better wireless speeds.

Some examples are the device itself doing the testing (most are limited to slower speeds depending on its Wi-Fi standard compatibility), allocation of signal from the equipment, the frequency band you’re connecting too, and the fact that Copper in comparison to Fibre’s speed is a lot less consistent and slows the more devices that are connected to it.

You can try these steps below to try increase the speed, but there are limits to the speeds over wireless. Wired will always be faster and more consistent.

Why is my Wi-Fi and internet slow? | Koodo Mobile

The Boost Wi-Fi 6 Lite router supports Wi-Fi 6, but it uses a single 2x2 MIMO antenna setup, which can limit maximum wireless throughput compared to higher-end routers with 4x4 MIMO. Even with a strong signal and close proximity, this hardware design caps real-world speeds, especially on the 5 GHz band.

Try switching your device to the 2.4 GHz Wi-Fi network (if available) and test speeds again; sometimes 5 GHz congestion or device compatibility can further reduce performance. If speeds are still capped around 450 Mbps on both bands, the router’s hardware is likely the bottleneck.

For a more accurate test, use a device with Wi-Fi 6 and 2x2 or 4x2 MIMO support, or consider a third-party Wi-Fi 6 router if you need higher wireless speeds.

I’ve tested with my iPhone which has Wi-Fi 6 (802.11ax) with 2x2 MIMO as the only device connected, and my laptop (Intel Wi-Fi 6 AX200 (2x2)) as the only device connected and both can not get past 400-450Mbps. This is while sitting directly in front of the router.

I understand that WiFi will not get up to the wired ethernet speed, however less than half doesn’t seem right.

Would it be worth wild to switch to the 500Mbps plan since that’s all I can expect from the provided router anyway?

Thanks

You’ve already tested with solid Wi-Fi 6 devices and you’re still capped under 450Mbps, so you’re right—it does look like the router’s real-world Wi-Fi is the limit here. Altought, some people suggest that it might be higher : see reddit. There’s too many variable at play, but if you want the whole 1GBPs, I would recommend ethernet, because in the end, you won’t need that kind of speed on a phone.

One thing you could try is running the Koodo Internet app (if you haven’t yet) here. It can test your network, look for any hidden issues, and sometimes surface firmware or interference problems that aren’t obvious. If the app shows everything is normal, then yeah, the speeds you’re seeing are about what to expect from the Boost Wi-Fi 6 Lite’s wireless.

If you mainly use Wi-Fi and don’t need the full gigabit over ethernet, downgrading your plan to 500Mbps could make sense. No harm in saving a bit if you’re not able to use the extra speed.

Thanks for the info Robert. I’ll try the Koodo Internet App when I get home and post my results. 

And yes, we only use WiFi in the house with no wired devices at all.

If you haven’t already, log into your router settings and look for any bandwidth management, device prioritization, or traffic shaping options. Try disabling them to see if speeds improve.

If nothing’s set, and you’re still capped, it’s probably hardware limits so the 500Mbps plan might make more sense for Wi-Fi-only homes. 

I’ve tried everything as suggested and unfortunately, I’m not able to achieve any faster. I am unable to find any settings in the router that you had mentioned. Even with the Koodo Internet app and the network test shows nothing unusual.
 

is it common to be provided with a router that Is not capable Providing proper speed?

Understand the advertised speed is via ethernet and they do specify “up to”. However, attaining less than 50% of the advertised speed via Wi-Fi doesn’t seem correct. 

When you tried your wired ethernet connection, was it wired to the modem or router?

I tested the wired connection directly from the router. I tested again this morning and got 900+ Mbps. 

DId you have successful gigabit wifi internet speeds with your previous provider?

I was not previously subscribed to 1Gbps internet., however I was able to achieve advertised speeds through my old router and service provider without issue. I did not experience decreased speeds whether on wifi or Ethernet. 
 

The main reason for my post is because although I understand and anticipated a decreased speed through wifi, I was not expecting over 55% less. It seems like it is a router issue as Robert pointed out. 

If you think it is a defective router, you can request a callback via koodo assist and get another router to try.

https://www.koodomobile.com/en/help?autobots=rollout

If you have an old router, you may want to try/test that first 

To be honest, that seems right to me. I didn’t get over 500mbps wireless 6E ever on any device even sitting in front of the router. I just recently got a wifi 7 router and now I can get 800-1200mbps on a single compatible device. 2.4ghz is typically more congested than 5ghz, and is slower in general. You ideally want to run a wifi network with 6ghz to minimize congestion these days. 

You could lower the speed, but then you’re getting 500mbps shared across all devices. Any single device won’t matter in noticing the speed difference, but if you’re running a lot of down/up traffic simultaneously, you’ll be limited in how ffast you can move stuff. Up to you, really.

350-800mbps on WIFI 6E is considered a realistic range.  2x2 MIMO don’t expect to ever vet over 600mbps. It honestly looks like it’s working per its capabilities to me.