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Question

Two distinct lines, need two greetings?


Hi all,

I have recently setup a business line in addition to my personal  line on my Samsung S22.  I need two voice-mail greetings,  one for each purpose.   Can you help?

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4 replies

Timo Tuokkola
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I'm not sure how you've got this set up. If you have two separate lines with koodo, each number would come with its own completely separate voicemail service.


  • Author
  • Beginner
  • 1 reply
  • March 3, 2023

Yes, that is true.  However, whenever I change my message on one line it replaces the message on the other line.


Allan M
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  • Mobile Master
  • 12321 replies
  • March 3, 2023

Are you sure you’re dialing to each voicemail right?

They both should be independent of each other.

 

How do you have it setup right now? 2 sims, 2 esims, 1 of each?

And how are you dialing your voicemail? Pressing and holding one, dialing your own number, etc.


Nezgar
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  • Hero
  • 127 replies
  • March 3, 2023

Each “line” should have a dedicated voicemail box. It’s possible that your voicemail access shortcut *ie holding “1” on the dialpad, only dials one of the lines.

To ensure you are accessing the voicemail of each line separately, use a landline to call into one of the voicemail access numbers ie 778-580-4001. Enter your phone number, #, then PIN, #, and then you can modify the settings of each number independently.