Transfering phone number to Koodo from another providers eSIM

Question

I have just received a new physical SIM card in the mail for my new Koodo plan, but I cannot find information on how to transfer my old number to Koodo if the old number is on an eSIM.

I am not able to follow the provided instructions from Koodo’s tutorials, as I do not have a physical SIM from the previous provider to remove.

Please advise on how to proceed with the transfer. (I.e. do I need to use the “Delete eSIM” button in the iOS Cellular settings for the transfer to take place?

Allan M · Accepted Answer

All the same steps, only difference is that once you’re done with the approval text you can disable/delete the old providers esim.

I would leave it there for probably 24 hours or so just in case anything goes wrong with the port and just use the phone with both sims, then you can delete the esim after.

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