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Question

Transfer eSim from galaxy s22 to S24


How can I transfer my prepaid eSim from one phone to another phone.

Both phones are Android and updated to latest OS

Can someone please explain the solution to this?

Thanks!

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5 replies

Dinh
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  • Mobile Master
  • 17361 replies
  • January 27, 2024

I don’t think Koodo allows you to transfer esim from one Android phone to another yet. You would have to visit a Koodo kiosk and ask a rep to give you another eSIM and switch to it. https://www.koodomobile.com/en/help/esim-and-esim-vouchers


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  • Mobile Master
  • 6176 replies
  • January 27, 2024
galaxy24 wrote:

How can I transfer my prepaid eSim from one phone to another phone.

Both phones are Android and updated to latest OS

Can someone please explain the solution to this?

Thanks!

It really depends on the device that you are using. I would suggest you to refer to the link that Dinh provided, since it is only available for eligible phone models.


Flo Koodo
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  • Official Rep
  • 5948 replies
  • January 27, 2024

Hi @galaxy24 

The eSim transfer will be available on Samsung S24 devices One U.I. 6.1 or later. (Koodo Postpaid only)

The eSim transfer option is not available from an older Samsung to Samsung S24.

 


Sophia
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  • Mobile Master
  • 12515 replies
  • January 28, 2024

@Flo Koodo Sorry to hijack this thread, but could you please explain a little more? Will it be free to swap the eSIM from the S24 to another device? And can it be done in self serve?


Flo Koodo
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  • Official Rep
  • 5948 replies
  • January 28, 2024

The eSim transfer can be initiated from the new phone, and then a prompt will appear on the old device to continue the transfer process.

Both devices must have Nearby device scanning enabled and must be connected to cellular data or wifi (old phone) and to wifi (for the new phone)

At the moment, only S24 devices are eligible for the transfer.