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SIM UNREGISTERED

  • February 22, 2026
  • 5 replies
  • 77 views

My Samsung Galaxy suddenly displayed a notification stating that SIM is UNREGISTERED?  Coincidentally, at the same time I noticed this my text message to 2 contacts wouldn't and still haven't sent

Best answer by Dinh

Which phone model was it? And was it purchased from Koodo? 

From your description, there is a chance that the phone was blacklisted. I would recommend you put the SIM into another phone to see if the SIM works normally. If the SIM works, the issue is from the device.

5 replies

  • Author
  • Beginner
  • February 22, 2026

 


Flo Koodo
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  • Official Rep
  • February 22, 2026

Hi ​@Bonnie L 

We have looked into it from our end and the services are active.

Have you tried re-inserting the sim card or trying it on a different device? 


  • Author
  • Beginner
  • February 23, 2026

I've done this and tried everything 


Dinh
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  • Mobile Master
  • Answer
  • February 23, 2026

Which phone model was it? And was it purchased from Koodo? 

From your description, there is a chance that the phone was blacklisted. I would recommend you put the SIM into another phone to see if the SIM works normally. If the SIM works, the issue is from the device.


Forum|alt.badge.img+4
  • Mobile Master
  • February 23, 2026

I've done this and tried everything 

If you tried to put your sim in a confirmed working phone and it still doesn't work, then it sounds like the sim might have failed. In this case you will need a new sim and swap it over.

Did you also check your friend/family's sim in your phone to see if the issue followed the sim or your device?