I was almost the victim of a scam, and they do have some of my info including my phone number, so I want to put a temporary hold on any requests for porting or SIM swap on my number to ensure they can't get ahold of anything. Anyone have any idea how I can do this or what number to call?
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Userlevel 7
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You can request a call back through Koodo's automated assistant. Also make double sure to change your password and pin, just to be on the safe side!
I was almost the victim of a scam, and they do have some of my info including my phone number, so I want to put a temporary hold on any requests for porting or SIM swap on my number to ensure they can't get ahold of anything. Anyone have any idea how I can do this or what number to call?
It is called Port Fraud Protection and it is available on a postpaid plan. To learn more, you can refer to the following link. https://www.koodomobile.com/en/help/port-fraud-protection
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