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Problems with iPhone battery


I bought an new iPhone 13 through Koodo 3 months ago and already my battery lasts less than a day with little usage. My phone had full battery this morning and I just read some news article and played Sudoko for max. an hour and the battery was dead at 2pm.

I does not seem possible to contact Koodo online? Do I go to an Apple Store or should I try to get a hold on some Koodo rep?

Best answer by bke

Thanks for the replies. It turned out that it was a simple app that led to the phone getting really hot and using up the battery power. Simply not using it anymore solved the problem :)

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  • Mobile Master
  • April 2, 2025

Hi there,

When you check the battery health through the phones settings, what does it say?


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  • Mobile Master
  • April 3, 2025

The phone is 3 months old now and is yours.  Any warranty issue you will need to go through Apple.


  • Rockstar
  • April 4, 2025

Thanks for the replies. It turned out that it was a simple app that led to the phone getting really hot and using up the battery power. Simply not using it anymore solved the problem :)