Porting Phone Number from Virgin

Question

I just switched over from Virgin to Koodo. I can see that getting a hold of someone at Koodo is going to be problematic going forward as even their call back system hasn’t actually called me back at the time they said they would.

I tried porting over the number online but I constantly get an error message and to try again later. Anyone have experience with this issue? Am I wasting my time here and should I go to a Koodo store? Can they fix this at the Koodo store or do I have to try and get a hold of someone online?

Thank-you.

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There seems to be a porting issue right now so going to a store or calling in won’t help.
I would wait until tomorrow and try again and hope its back up and running.

Allan M · Answer

There seems to be a porting issue right now so going to a store or calling in won’t help.I would wait until tomorrow and try again and hope its back up and running.

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