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Been with Koodo many years, my plan originally had the unlimited International texts and pictures, it worked all the time.

At sometime since October 2022, sending pictures does not work, the screen shows it keeps loading but never sent, which is not succesful.

Just wonder why because my plan which was changed recently, still nclude texting and pictures, and I was just trying to send pictures via text to local numbers.

I read some thread about it but do not quite understand the difference between MMS and picture texting. If MMS and picture text are different, then how am i supposed to picture text without MMS?

Besides, where can I track my international minutes usage via self-serve? My friend with Fido does not have to deal with all these problems. Everyone from Koodo who got that unlimited or 1000 mins long distance add-on has to schedule a callback from Koodo or visit the store to get the sales rep to call Koodo to fix it (by adding the pay per use int. Long d mins add-on in order to use the features), also I could not find where I can conveniently check my usage for that. The service is automatically turn on and the mins are trackable in their app, no need to spend valuable time to make calls to phone carrier.

Is your data turned on when you’re trying to send the picture?

Texting a picture should work whether data is on or not, people can send text message with pictures even they dont have data or wifi, that's the point of texting…and I have used it many times before the problem happened since October 2022.

And no, it keeps "sending" when I tried, never become "sent", "delivered" or "read". After 2 mins it tells me the picture was not sent. I tried it with all data and wifi ON/OFF options, still not working

Texting a picture should work whether data is on or not, people can send text message with pictures even they dont have data or wifi, that's the point of texting…and I have used it many times before the problem happened since October 2022.

And no, it keeps "sending" when I tried, never become "sent", "delivered" or "read". After 2 mins it tells me the picture was not sent. I tried it with all data and wifi ON/OFF options, still not working

Well, MMS messages require data to be on to be sent. It is not optional. If it worked in the past for you, your phone might have used different messaging type, either RCS or iMessage. 

Btw, which phone are you using? And which plan are you on?

I am using Android phone, had my data ON, and it shows MMS file when I send the picture, it does not work. I have re-started my device occasionally.

It worked when I sent picture text without wifi or data ON before, but not anymore in anyway.....i use text to send pictures instead of using apps because I had no data or wifi....

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