What do you mean you switched sims?

Did you try your sim in another phone and a working sim in your phone?

Are others around you with Telus/Koodo having issues?

Im not seeing any reported outages on the area

https://www.telus.com/en/on/outages

Have you logged into your self serve to check your account?

Switched sim in another phone and same issues, one of my neighbor also using koodo same issue, no signal in his mobile..…checked here many of them reported

https://downdetector.ca/status/koodo/

Are you a prepaid or postpaid customer? Have you checked if your account is active and there was no overdue amount? 

Please report the outage here 

https://www.telus.com/en/on/outages

I'm an active monthly postpaid customer....I can't login in telus outages.... email is not on file....

Generally, if there was an outage, they will fix it and customer unfortunately have to wait.

I assume your phone worked fine in the same area in the past? and there was no significant weather event that can cause damage to existing cellular tower?

I’m not aware of you needing to login to report an outage? It should just ask for name and phone number for personal info.

​@Balajiaj 

Are you still experiencing issues with the services in the area?