Skip to main content
Koodo Community
Community
Solved

No online light on modem

  • February 4, 2026
  • 3 replies
  • 41 views
H

The online light isn't lighting up

Best answer by Georgia Koodo

Hi ​@Heather McQ, has your Internet activation date passed or are you still waiting? If it has been activated, here are some troubleshooting steps you can try. 

This topic has been closed for replies.

3 replies

Georgia Koodo
Forum|alt.badge.img+4
  • Georgia Koodo
  • Official Rep
  • Answer
  • February 4, 2026

Hi ​@Heather McQ, has your Internet activation date passed or are you still waiting? If it has been activated, here are some troubleshooting steps you can try. 

H
  • Heather McQ
  • Author
  • Beginner
  • February 10, 2026

Not sure if it's activated pleade help

Darius Koodo
Forum|alt.badge.img+4
  • Darius Koodo
  • Official Rep
  • February 11, 2026

Hi there ​@Heather McQ Did you get a chance to try the troubleshooting steps mentioned by ​@Georgia Koodo  ? Let us know how it went. 

Terms & ConditionsAccessibility statement
Koodo Community