Koodo Community
Question

network issues


Hi,

My phone calls keep getting dropped and the audio is really scratchy. Can you help me determine what the issue is? 

 

thanks,

k


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4 replies

Userlevel 7
Badge +4

Is anyone else that lives with or close to you having the same issues?

No, just my phone is having issues 

Userlevel 7
Badge +4

No, just my phone is having issues 

You could try to restart the phone first. If it doesn’t work, try to reset network settings to see if it improves.

Also, was it indoor or outdoor signal?

Thanks for your reply. I’ve tried restarting my phone, and reset the network. It’s an indoor and outdoor signal that keeps getting dropped.