Skip to main content
Koodo Community
Question

network issues

  • July 18, 2022
  • 4 replies
  • 149 views

Hi,

My phone calls keep getting dropped and the audio is really scratchy. Can you help me determine what the issue is? 

 

thanks,

k

This topic has been closed for replies.

4 replies

Allan M
Forum|alt.badge.img+4
  • Mobile Master
  • July 18, 2022

Is anyone else that lives with or close to you having the same issues?


  • Author
  • Beginner
  • July 19, 2022

No, just my phone is having issues 


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • July 20, 2022

No, just my phone is having issues 

You could try to restart the phone first. If it doesn’t work, try to reset network settings to see if it improves.

Also, was it indoor or outdoor signal?


  • Author
  • Beginner
  • July 21, 2022

Thanks for your reply. I’ve tried restarting my phone, and reset the network. It’s an indoor and outdoor signal that keeps getting dropped.