I just switched to koodo from fido, data and calling work, texting does not. Koodo has not called within any scheduled time frame to resolve this. Regretting joining.
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+4Have you followed the procedure and received the porting text from both Fido and Koodo? What was the status of the number transfer in selfserve as of now? Is it completed ?
as well, which phone are you using? have you reset network settings of the phone to see if that can help?
A Koodo customer, opinions are my own.
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+4Hi
Did you reply to the verification text to authorize the transfer?
Just to add to the others, you can attempt to re-initiate the port process by following the steps in the link below through your Koodo self serve. Let us know how it works out. 🙂
https://www.koodomobile.com/en/help/moving-your-number-koodo
Just a guy trying to help out 🙂
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