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My phone has stopped sending or receiving MMS

  • 9 April 2024
  • 1 reply
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Hello, the Koodo SIM on my phone has stopped sending or receiving MMS all of a sudden. My phone model (Oneplus 8T, Oxygen OS 14.0) is not listed as an unsupported model and the software is updated as well. I have added a new APN as suggested in this article https://www.koodomobile.com/en/help/picturemessagingchanges

But that didn’t work any better.

This is an urgent request as I need to send out text messages with images for my work. Please help!

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Best answer by Deb_Canada 9 April 2024, 16:15

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Kk no worries folks!! I went through some articles posted in the forum, selected the newly added one and deleted the old APN. Also restarted the phone. It started working!