Hi, I’m looking to reset my voicemail to default. I do not have a greeting, but I had recorded my name when I set it up and it plays when you reach voicemail. I’d like to remove this and have the voice recording just list my number instead, “You’ve reached xxx-xxx-xxxx”. I could not find any support articles about this though I may have missed something.
*edited solved
For anybody else stumbling on this post looking for an answer : to replace your personal greeting by re-establishing a standard greeting or just your phone number, please schedule a callback through Koodo Assist, and a rep will help you reset your voicemail.
To set up a system greeting that announces a short greeting and your phone number, please follow the steps below.
Access your voicemail by long-pressing the one key on your phone and entering your voicemail password (if or as required).
The System Greeting should erase your recorded name.
If you need to activate the system greeting,
Edit: Just noticed you solved this
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.