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Hi everyone,

I recently ported my number from TELUS into Koodo and after it was importing, I tried sending a text message to ensure iMessage was working properly and had issues where it initially sent as Text Message, than eventually switched to iMessage.

The way I permanently resolved this was the following:

  1. Open Settings on your iPhone
  2. Scroll until you reach the Messages option
  3. Once here, ensure iMessage is selected. If not selected, enable that.
  4. Select Send and Receive.
  5. Under Send and Receive, ensure that your phone number is selected as the option. Additionally, you can select emails if you want people to be able to message those, but I do find that their is a possibility of increasing SMISHING campaigns (SMS Phishing).

Hopefully these steps help people resolve their issue.  if you find these steps helpful, please upvote the post to ensure visibility!

Hi everyone,

I recently ported my number from TELUS into Koodo and after it was importing, I tried sending a text message to ensure iMessage was working properly and had issues where it initially sent as Text Message, than eventually switched to iMessage.

The way I permanently resolved this was the following:

  1. Open Settings on your iPhone
  2. Scroll until you reach the Messages option
  3. Once here, ensure iMessage is selected. If not selected, enable that.
  4. Select Send and Receive.
  5. Under Send and Receive, ensure that your phone number is selected as the option. Additionally, you can select emails if you want people to be able to message those, but I do find that their is a possibility of increasing SMISHING campaigns (SMS Phishing).

Hopefully these steps help people resolve their issue.  if you find these steps helpful, please upvote the post to ensure visibility!

It is best suggested that you turn off and restart iMessage to get it to work again. You can refer to the following link for more details. https://support.apple.com/en-ca/HT201422

Hi everyone,

I recently ported my number from TELUS into Koodo and after it was importing, I tried sending a text message to ensure iMessage was working properly and had issues where it initially sent as Text Message, than eventually switched to iMessage.

The way I permanently resolved this was the following:

  1. Open Settings on your iPhone
  2. Scroll until you reach the Messages option
  3. Once here, ensure iMessage is selected. If not selected, enable that.
  4. Select Send and Receive.
  5. Under Send and Receive, ensure that your phone number is selected as the option. Additionally, you can select emails if you want people to be able to message those, but I do find that their is a possibility of increasing SMISHING campaigns (SMS Phishing).

Hopefully these steps help people resolve their issue.  if you find these steps helpful, please upvote the post to ensure visibility!

It is best suggested that you turn off and restart iMessage to get it to work again. You can refer to the following link for more details. https://support.apple.com/en-ca/HT201422

That is true also. The method I tried is still an alternative to help customers out who encounter the issue. All depending on how tech-savvy people want to be.

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