I tried converting my physical SIM to eSim as per instructions on your website and now neither my physical SIM nor my eSim work. I received an error during the conversion process that it failed, after that it was no longer working and there is no option to convert the physical SIM anymore. I’m using iOS 16.4.1 and I was connected to the Internet at the time of the conversion. Chat is of no help as the assistant doesn’t recognize the problem, and even if it did, it wouldn’t help to schedule a call as my service is not working.
Best answer by rikkster
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