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I am trying to schedule a call back so I called the Koodo customer support number. They sent me a text sending me a link to Koodo Assist. That link doesn’t work - the page doesn’t load. I’ve tried it both on my laptop and phone.

 

I tried to access Koodo Assist via the website as well and the page does not load that way either.

 

If a customer service person could contact me to arrange a callback, I would very much appreciate it.

 

Thank you,

 

Mike Britton

Firstly, don’t post your number in a public forum.

Here is the link to the bot www.koodo.com/chat However, I think there was an issue with the bot as of this time. I couldn’t access it either. It is late night anyway. I suggest you try again tomorrow morning.

Anyway, you can also ask question here. Someone or a rep might answer it. (make sure you don’t disclose any personal information in the forum)