Hey everyone
so I have a concern
i just started my service with Koodo internet. I received the modems and it’s installed. It’s been a week and a half I have the service and all it gives me is problems as the internet disconnects at least 3-4 times a day.
I got my own internet to work from home but there’s no point of working from home if I have a bad internet. I spend more time rebooting then working from home. What can I do?
Hi
Sorry to hear you are having trouble with the internet connection.
If you already followed the troubleshooting steps here https://www.koodomobile.com/en/help/article-categories/troubleshooting-internet, we recommend scheduling a call back with the virtual assist, so a rep can further look into it.
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