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I can't download files


Good afternoon, I need help please, I cannot download files, such as photos, etc., in text messages, how can I do it, thank you 

Best answer by Dinh

Dagor wrote:

Redmi 8 pro

YIf I have the data activated

It might be the issue with MMS, if your phone wasn't the one that Koodo supported, you might have issue with it 

https://www.koodomobile.com/en/help/picturemessagingchanges

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5 replies

Sophia
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  • Mobile Master
  • 12515 replies
  • April 6, 2024

What phone do you have?


Allan M
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  • Mobile Master
  • 12308 replies
  • April 6, 2024

Do you have your mobile data turned on?


  • Author
  • Beginner
  • 2 replies
  • April 6, 2024

Redmi 8 pro

YIf I have the data activated


Dinh
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  • Mobile Master
  • 17361 replies
  • Answer
  • April 6, 2024
Dagor wrote:

Redmi 8 pro

YIf I have the data activated

It might be the issue with MMS, if your phone wasn't the one that Koodo supported, you might have issue with it 

https://www.koodomobile.com/en/help/picturemessagingchanges


  • Author
  • Beginner
  • 2 replies
  • April 12, 2024

Thank you very much