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Question

I can't call, I can't text messages.

  • 8 May 2023
  • 4 replies
  • 62 views

I can't call, I can't text messages.

When I call the other person, it does not connect with the message 7b1 your phone is not activated on the network.

How do I get in contact with a rep as everything is automated now and no help?


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4 replies

Userlevel 7
Badge +4

Was your phone working before?

Are you prepaid or postpaid customer?

The same here most of time no service on 3 accounts, this is ridiculous!!!

Userlevel 7
Badge +4

I can't call, I can't text messages.

When I call the other person, it does not connect with the message 7b1 your phone is not activated on the network.

How do I get in contact with a rep as everything is automated now and no help?

Did you recently port over to Koodo?

Userlevel 7
Badge +4

The same here most of time no service on 3 accounts, this is ridiculous!!!

Can you start your own post?

You can add more information such as -if you are new prepaid/ postpaid customer or not.  Your service were working before or not...etc