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Question

how can i contact home internet support when chat bot is just going in circle?

  • February 13, 2026
  • 2 replies
  • 26 views

I'm trying to schedule a callback because my internet is out and none of the troubleshooting is working. The bot is stuck in a loop when I click schedule callback then tech support. It just asks to schedule callback again then I click tech support and it just goes over and over 

2 replies

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  • Mobile Master
  • February 13, 2026

Forum|alt.badge.img+4
  • Mobile Master
  • February 15, 2026

Choose the option that is not tech support