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Forgot to turn roaming off before leaving home network

  • March 12, 2023
  • 1 reply
  • 116 views

Left home network without turning off roaming - now at resort in Dominican with premium wifi and  phone won't let me connect to internet through wifi without roaming on - how do I get around this ?  I don't want to use roaming since I paid for premium wifi and I need to use the internet for hotel services. Thanks !

Best answer by Dinh

Have you received any text confirmation that you were roaming? Also, when you signed into self-serve, was there any roaming fee?

If you don't want roaming, just turn on airplane mode while keeping the wifi on. Another safe way is to take the Koodo SIM out of the phone.

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1 reply

Dinh
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  • Mobile Master
  • Answer
  • March 12, 2023

Have you received any text confirmation that you were roaming? Also, when you signed into self-serve, was there any roaming fee?

If you don't want roaming, just turn on airplane mode while keeping the wifi on. Another safe way is to take the Koodo SIM out of the phone.