new to Koodo and working kinks out - email works when connected to wifi but won’t connect to data . On data mode only email asks for password but refuses to acknowledge correct password . Opens right up when connected to wifi. Any thoughts on what needs to be done? thanks
Question
E mail
+4That sounds strange. Which phone are you using? as well, did you use any VPN on the phone or are you currently residing out of Canada.
+4What email service is it? Do other services or websites work?
it is a iphone 13 , Outlook email with a corporate email address . I can get on the web . VPN is not connected . Residing in GTA
Just corrected ,it is iphone 13 . I haven’t agreed to the NEW Terms for ICloud & wonder if that may be problem . There is a ICloud privacy relay that I am unable to access but I doubt it should be working with out accepting the terms .
+4it is a iphone 13 , Outlook email with a corporate email address . I can get on the web . VPN is not connected . Residing in GTA
Just corrected ,it is iphone 13 . I haven’t agreed to the NEW Terms for ICloud & wonder if that may be problem . There is a ICloud privacy relay that I am unable to access but I doubt it should be working with out accepting the terms .
it could be a possibility. I would try to disable iCloud relay to see if that can help. I assume you have updated your device to the latest iOS?
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