Koodo Community
Question

Do Koodo sim cards work with Infinix phones?

  • 31 August 2022
  • 2 replies
  • 95 views

- the phone was bought in Africa (Infinix Smart 6)

- I no longer have my old phone or sim card, so I bought a new card and used self serve to move my number to the new sim card in the new Infinix phone

- it's my first time trying to use a Koodo sim card on the phone, it did not work

- I have restarted my phone + removed and reinserted the sim card multiple times 

- in my settings the sim card is detected as "Telus" not Koodo 

- my settings say there's no service when the card is inserted 

- is this happening because Koodo doesn't work on Infinix phones or is there another issue? 


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2 replies

Userlevel 7
Badge +4

- the phone was bought in Africa (Infinix Smart 6)

- I no longer have my old phone or sim card, so I bought a new card and used self serve to move my number to the new sim card in the new Infinix phone

- it's my first time trying to use a Koodo sim card on the phone, it did not work

- I have restarted my phone + removed and reinserted the sim card multiple times 

- in my settings the sim card is detected as "Telus" not Koodo 

- my settings say there's no service when the card is inserted 

- is this happening because Koodo doesn't work on Infinix phones or is there another issue? 

Did you try resetting your network settings?

Userlevel 7
Badge +4

According to Gsmarena, your phone is compatible. Do you by any chance have it set to 2G only?