Today I ported (through a kiosk at a Superstore with a sales associate) from PC Mobile to Koodoo.
I received the transfer text from PC Mobile and answered ‘yes’
After which I swapped sim cards and restarted my phone. I walked away assuming all was good (phone calls incoming/outgoing worked, as did data) but did not receive the welcome text, and cannot send or receive text messages.
I’ve done a few device restarts.
I’ve done a few sim resets (remove sim card for 1-2 minutes, cycle power)
I’m working on clearing the data that I don’t want to loose off my device before doing a factory reset and carrier reset.
I was unable to get further assistance from the sales rep at the kiosk, said it was beyond his ability to help.
Anything else I can do?