Skip to main content
Koodo Community
Answer

Deactivating SIM card pin number

  • March 30, 2023
  • 8 replies
  • 448 views

I bought a GPS tracker that requires a prepaid SIM card to communicate with the app. I installed the SIM card but it doesn’t appear to work. Going through the troubleshooting with the GPS system it said to deactivate the pin number on the SIM card. How do I do this?

Best answer by rikkster

This is the link for the tracker that I bought. http://www.mytkstar.net/Winnes.pdf

Thank you for providing the manual. This device is not compatible with Koodo. As Goran mentioned, it operates on a 2G network (which Koodo does not have) and looks as though it’s destined for European markets.

This topic has been closed for replies.

8 replies

Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • March 30, 2023

I don't think Koodo set a PIN for your prepaid sim. If you setup it yourself, you could put the sim into a phone and remove it from there.


Forum|alt.badge.img+4
  • Mobile Master
  • March 30, 2023

Is this gps tracker compatible with 3g-4g bands? I know a lot of these devices have been 2g only, so that could also be it. Sim cards don’t usually have a pin on by default. 


  • March 30, 2023

The default Koodo SIM PIN is 1234. This likely covers both postpaid and prepaid SIM cards. By default, the SIM card is not locked. The SIM card lock activates when entering either the default SIM PIN (1234) or by changing the default SIM PIN to a user-assigned SIM PIN, from your phone. 

SIM PIN | Help

If a SIM PIN is entered incorrectly 3 times, your SIM card will be locked, and you will require a Personal Unlocking Key Code (PUK code) to reset the SIM PIN. In the event that you do require your PUK code, please Contact Us.

Edit: didn’t see Goran’s post until I refreshed the page.


  • Author
  • Connector
  • March 30, 2023

The GPS does not say whether it is 2 G or 3 G but the instructions do say to just purchase a standard phone SIM card and not to activate the pin number. When I registered the prepaid card with Koodo it required a pin number to activate. 


  • March 30, 2023

You may need to purchase a non-activated prepaid SIM card from say Amazon Canada.

Koodo Prepaid SIM card | Amazon

Do you have a link or a name for this GPS tracker device?


  • Author
  • Connector
  • March 30, 2023

This is the link for the tracker that I bought. http://www.mytkstar.net/Winnes.pdf


  • Answer
  • March 30, 2023

This is the link for the tracker that I bought. http://www.mytkstar.net/Winnes.pdf

Thank you for providing the manual. This device is not compatible with Koodo. As Goran mentioned, it operates on a 2G network (which Koodo does not have) and looks as though it’s destined for European markets.


  • Author
  • Connector
  • March 30, 2023

Ok. Thanks for the help everyone.