Hello everyone . Please tell me how to solve the problem. I paid off the debt more than a year ago, but the debt from KOODO is still hanging in my credit history. It is useless to call them because everything is automated and there is no contact with a human . How can I contact KOODO to update my information? Thank you very much.
Page 1 / 1
Hello everyone . Please tell me how to solve the problem. I paid off the debt more than a year ago, but the debt from KOODO is still hanging in my credit history. It is useless to call them because everything is automated and there is no contact with a human . How can I contact KOODO to update my information? Thank you very much.
Can you confirm to see if the issue was
- there was report of the late payment from Koodo - which you already paid
- Or there was report of outstanding payment that you haven’t fully paid.
If the issue was (1), there isn’t much you could do. it will stay there for several year. If the issue was (2), you might want to schedule a call back from Koodo and ask a rep to look into it www.koodo.com/chat
Thank you
Reply
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.