I have just changed my sim to a new phone and now I cannot listen to new voicemails. I can call my voicemail, change the greeting etc but when the phone indicates there are new messages the voicemail says there are none. One new message today is from a Doctor and I would very much appreciate help to be able to listen to the messages that have been left for me.
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+4Which phone model are you using? Could you reset network settings of the phone? Sometimes a reset would help.
As well, did you have another SIM with another number in the phone?
Ucaw1k wrote:
I have just changed my sim to a new phone and now I cannot listen to new voicemails. I can call my voicemail, change the greeting etc but when the phone indicates there are new messages the voicemail says there are none. One new message today is from a Doctor and I would very much appreciate help to be able to listen to the messages that have been left for me.
It may require a reset of the voicemail system. I would suggest you to schedule a callback through Koodo Assist and speak with a rep to direct you to the technical support team. https://Koo.do/Chat
I have a similar problem. I have an iphone Xs max and updated to ios 17.0.3 and now voicemail shows new messages (which I know are there) yet when I call it say there are no new messages.
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