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Cannot login after resetting password

  • January 14, 2026
  • 1 reply
  • 23 views

mycroft

I have reset my password five times but the website rejects the new password when i try to login.

I cannot call Koodo because I am overseas.

Any suggestions?

A support email address would be great.

Best answer by Dinh

I would recommend you keep everything in one thread. That would be easier for people to follow

https://community.koodomobile.com/self-serve-66723/i-m-overseas-i-cannot-reset-my-password-7833876

 

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1 reply

Dinh
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  • Mobile Master
  • Answer
  • January 14, 2026

I would recommend you keep everything in one thread. That would be easier for people to follow

https://community.koodomobile.com/self-serve-66723/i-m-overseas-i-cannot-reset-my-password-7833876