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Cannot call US number

  • 25 April 2024
  • 2 replies
  • 18 views

I have add-ons

  • Easy Roam US - PayPerUse Access On
  • Easy Roam INTL- PayPerUse Access On

but when I called US, it said “your call cannot be completed” either “the call is not accepted from your region.”

I called from Canada and dailed +011 1 (US number)

 

How can I make a call to US, and how my issue can be resolved?

Thanks

 

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Best answer by Goran 25 April 2024, 19:59

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Userlevel 7
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You only need to dial “1 (10 digit number)” without adding +011. You also don’t need easyroam to place an international call, but “Pay-Per-Use Intl Long Distance” but I don’t remember if that’s even needed for US phone numbers. Let us know if it still isn’t working after checking those things.

You only need to dial “1 (10 digit number)” without adding +011. You also don’t need easyroam to place an international call, but “Pay-Per-Use Intl Long Distance” but I don’t remember if that’s even needed for US phone numbers. Let us know if it still isn’t working after checking those things.

Hi Goran, thank you so much for responding! it works!