Koodo Community
Question

Can't activate SIM card - says "SIM card number is not available to be activated"

  • 10 August 2022
  • 1 reply
  • 392 views

I had a repair done on my phone, and was given $100 off i I activated with koodo. I was to cancel within 14 day trial period to avoid being charged. I am trying to activate, but I get stuck at this screen. 

 

 


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1 reply

Userlevel 7
Badge +4

You’re in the prepaid activation portal.

Do you have a prepaid or postpaid sim?