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Question

Can send MMS but not receive

  • 22 July 2022
  • 2 replies
  • 1091 views
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Yesterday everything was working fine, able to send and receive MMS. Then started seeing MMS as "New message available for download" but could not download. Confirmed was able to send MMS without issue. Checked, removed, and readded Koodo APN, did not work. Using Google Messages, uninstalled and reinstalled, did not work. Checked default messaging app, same issue. Restarting phone did not work. Removing SIM and reinstalling did not work. installing SIM into different slot did not work. Reset network, did not work.

Oneplus 7 Pro, Android 11 (Oxygen 11.0.8.1.GM21AA)

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2 replies

Allan M
Userlevel 7
Badge +4

There’s a few suggestions here that you can try:

 

C

There’s a few suggestions here that you can try:

 

Thanks for the suggestion. Should have mentioned that mobile data was also working fine. Only issue was receiving MMS, which made the solution a little tricky to find. Think I have it solved now. Had to delete most of my chat history and boot into recovery mode (from off state, hold volume down and power until booted into recovery mode, not safe mode) the wipe all cache. Thinking something got corrupted along the way. Seems to be working now.

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