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Weird question but we’re going into a court dispute and a recording of a phone call would be beneficial. Is there a way to request a recording or transcript of a call?

Unlikely because Koodo can't record calls without your knowledge and consent in advance.


Weird question but we’re going into a court dispute and a recording of a phone call would be beneficial. Is there a way to request a recording or transcript of a call?

I highly doubt you will be able to get them unless you recorded the phone calls yourself. Instead, you can consider obtaining phone records by downloading your bills on the Self-Serve portal.