Skip to main content
Koodo Community
Question

Apple ID seevices using data

  • January 19, 2023
  • 6 replies
  • 539 views

I've talked to apple support and they pointed me towards talking to the carrier to see what's wrong … Apple ID services is using a gig of data a day I have 20 gigs of data and it typically lasts around 2 weeks (14 gigs of it are Apple ID)! They wouldn't tell me any setting or anything or do anything on their end I've deep dived the internet to see if I could shut anything else off and nothing I've tried has worked! Any ideas or clues to what it may be? 

This topic has been closed for replies.

6 replies

Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • January 19, 2023

Did you mean “system services” of an Iphone? If so, you can go to settings » cellular » system services to see fhe detail (imessage, documents, maps...). From there you migjt have a better idea of what happened. Also, while you are at “cellular”, scroll down and select "settings”.


  • Author
  • Connector
  • January 20, 2023

In system services I'm really only worried about the Apple ID services one as its 1.8 gigs in less than 2 days


  • January 20, 2023

I trust you are actually resetting your data usage on your monthly renewal date as it is not automatic?


  • Author
  • Connector
  • January 20, 2023

Yes I reset it yesterday morning to see how much data it was actually using 


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • January 20, 2023

From what I searched online, this seems to be a known issue with Apple iOS. There were many reports on Apple community. Some asked other to contact Apple to see what happened.

I am using an iPhone myself. I haven't reset my data usage for months and apple id service only consumed 142mb. It is no where near your phone. 

As of now, I would recommend you reset network settings first. The go to apple icloud in your phone, Sign out, restart the phone and sign back in again. 


  • Author
  • Connector
  • January 20, 2023

I'll try that, test it for a day and see what happens thank you :) I'll message on this again if it doesn't work